Refund policy
At The Vault Plug, we are committed to providing premium products and quality service. Due to the nature of our products, all sales are final.
All Sales Final
- We do not accept returns, refunds, or exchanges.
- Once an order has been placed, it cannot be canceled or modified.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
Please include:
- Your order number
- Photos of the item and packaging
- A description of the issue
We will review the issue and determine an appropriate resolution if applicable.